Richbd FAQ — All Your Questions, Answered in One Place

To register on Richbd, you will need: an active mobile number, a valid email address, your full name, and date of birth. You must be at least 18 years old. A national ID may be required later for KYC verification.

No. Richbd's policy allows each person to hold only one account. If multiple accounts are found to belong to the same individual, all accounts will be permanently closed and all balances may be forfeited.

KYC verification is typically completed within 24–48 hours once the correct documents are submitted. During peak periods, it may take slightly longer. A confirmation message will be sent to your email or via SMS once verification is complete.

Yes, your mobile number and email can be updated through Support after your identity has been verified. For security reasons, these changes cannot be made directly from Settings — you will need to contact Support.

To close your account, submit a request to support. Make sure to withdraw any remaining balance first. Self-exclusion and temporary break options are also available as part of responsible gaming.

The minimum deposit on Richbd varies by payment method. Visit the deposit page and select your preferred payment option for the exact amount. Both mobile banking and bank transfer are supported.

Deposits via Mobile Banking and e-wallets are usually instant — funds are credited to your account within a few minutes. Bank transfers may take 1–3 business days. A confirmation SMS is sent once your deposit is processed.

Withdrawal requests are typically processed within 24 hours. Completing KYC verification speeds up the process. Mobile banking withdrawals are generally faster than bank transfers.

If your deposit fails, first check whether the amount has been deducted from your account. If it has but hasn't appeared in your Richbd account, contact support with your transaction reference and it will be resolved within 24 hours.

Richbd does not charge any additional fees for withdrawals. However, your mobile banking provider or bank may apply their own transaction fees, which are outside Richbd's control. Visit the deposit page for more details.

When you open a new account and make your first deposit, a welcome bonus is automatically credited to your account. Your account must be verified to receive the bonus. Full details on the bonus amount and terms can be found on the promotions page.

No, bonus funds cannot be withdrawn directly. Each bonus carries a wagering requirement — you must wager a specified multiple of the bonus amount before it converts to withdrawable balance. See the promotions page for terms.

When a friend registers using your referral link or code and makes their first deposit, both you and your friend receive a special bonus. The referral code must be entered at the time of registration. See the promotions page for full details.

Some bonuses are only available for a limited time and generally cannot be reclaimed once missed. However, Richbd regularly launches new promotions — check the promotions page often and keep notifications enabled.

Richbd offers Live Casino (baccarat, roulette, blackjack), hundreds of slots, fish games, Sports Betting (cricket, football, and more), and virtual games. New games are added regularly.

Yes, many slots and casino games can be played for free in demo mode. It's a great way to learn the rules of a game. Winnings in demo mode cannot be withdrawn, but you get a genuine feel for the gameplay.

Yes, Richbd's Live Casino is available 24/7. You can play live games with real dealers at any time. Occasional brief maintenance windows may occur — advance notice will be provided in such cases.

Richbd's Sports Betting section covers cricket, football, tennis, badminton, hockey, and all major international sporting events. Special offers are available for big tournaments including the IPL and World Cup.

Yes. Richbd uses SSL 256-bit encryption. Your personal information, payment details, and gaming history are fully confidential. No data is sold or shared with any third party.

Go to Account Settings and look for the "Security" section to enable 2FA. Once activated, an OTP will be sent to your mobile each time you log in, significantly improving your account security.

Change your password immediately and notify Richbd Support. The support team will log out all active sessions on your account and review your transaction history. Keep 2FA enabled to protect your account going forward.

In the "Responsible Gaming" section of your account settings, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period.

Yes, all of Richbd's responsible gaming tools — self-exclusion, cooling-off period, and deposit limits — are completely free to use. Requests submitted to Support are handled promptly. For more details, Responsible Gaming Page View.

No. Richbd strictly enforces an 18+ policy. Age is verified during registration and confirmed via national ID during KYC. Any account found to belong to a minor will be closed immediately.